Distillery Door and Private functions
Yes we do, currently we are open every Friday for Aperitivo Fridays, book a table via the link. We also hire the space out for private functions.
Yes we do, from Weddings to birthdays and corporate events, for more information go visit our functions page via learn more link.
We highly recommend visiting the venue to truly experience the atmosphere. You can arrange a private tour or join us for a drink on a Friday evening at the distillery. BOOK A TABLE
Starting from 50 guests for an intimate experience, up to 120 seated or 200+ for a standing, cocktail-style private function, tailored to your style.
Our venue hire includes all the essentials to bring your day together from our standard furniture, glassware and bar staff.
We keep it flexible, so you can build on what’s there or make the space your own.
Yes, our venue is an open canvas. You can make the space completely your own with external stylists and personal touches, or lean into the natural character of the distillery.
Yes, we offer flexible food and beverage packages. Canapés and sit down sharing are available along with grazing tables and you can run a tab behind the bar featuring our signature cocktails and organic sprits. Book a discovery call and one of our team can help tailor the perfect setup for your event.
Yes, you’re welcome to bring in external vendors including caterers, stylists and florists to help bring your vision to life.
Our events typically run from 6pm - 11pm, with a 1 hour bump-in if you need additional time get in touch. We can tailor timings to suit your specific requirements.
We keep things simple with a minimum spend. Chat with our team and we’ll shape something that fits your celebration.
You’ll find us in Melbourne’s north, tucked away in the Heidelberg West business park, around 11km from the CBD. Close enough for convenience, but far enough to feel like a hidden gem.14-16 Helen Street Heidelberg West 3081.
Products and Orders
Pickup option is available, you can select this option at checkout and we'll notify you by email when it s ready.
Maybe. Get in touch with us asap and we will see what we can do to help. But once your order has shipped it's yours.
You’ll find our spirits and aperitivo in a few really great bars and a range of boutique bottle shops, please see our stockist page to find the nearest stores. But if you want to order any of our products for your lovely self, our website is the place to do this.
As we are a craft distillery that only produces small batches, sometimes our products are out of stock. You can give us your email and we’ll notify you when it's back (no gross marketing we promise). On the very rare occasion we run out before being able to fulfill your order, we’ll contact you asap and let you know what your options are (wait, refund or steal someone else's order. Jokes. Stealing is bad).
The usual suspects. Visa, Mastercard, Paypal, Apple Pay, After Pay and first borns.
Shipping
We know you want your Three Foxes asap. Here are the deets on how it gets from us to you.Annoyingly vague answer...depends where you live. We find shipping by our couriers take anywhere from 2-5 business days for most metro areas. But delays can happen.
For now, we’re keeping it local, Australia only. But one day, we’ll make it to the far corners of the globe (watch out, Iceland). We aim to get standard orders out the door within 2 business days. Most metro folks can expect their box of joy within 2–5 business days post-shipping, but if there’s a random delay we’ll do our best to keep things moving!
We love delivering good times, but we won't hand over the goods (or let anyone collect from the distillery) if the person on the other end isn’t quite right. That means if you’re under 18, clearly under the influence, or dodging age checks, no drinks for you.
Missing a delivery? Don’t sit in silence—drop us a line at hello@threefoxes.com.au and we’ll get on the case faster than you can say “Super mocha frappe-chinno”.
If your delivery can’t land, say, you gave us the wrong address or the person answering the door isn’t fit for boozy duty, your order will boomerang back to us. We might give it another shot if we can tee up a proper plan, but we’re not playing courier tag all week. Help us help you: double-check your details and make sure someone suitable is ready to receive the goods!
Not today unfortunately. But one day we hope to reach the far corners of this beautiful world.
Returns and refunds
We want you to love your Three Foxes goodies, but if something’s not right, don’t stress. Here’s the lowdown on returns and refunds. If your order’s gone walkabout or arrived a bit off, flick us an email at hello@threefoxes.com.au. Once we know what’s up, we’ll jump on it and make sure a fresh replacement finds its way to you, stat.The product’s gotta come back to us unused and in the same condition you got it no mystery dents or half-missing bottles, please. We recommend sending it via registered post (prepaid, of course) and giving it a little insurance hug, just in case the postal gremlins strike. If it turns out we’re at fault, we’ll happily cover delivery costs. To get the ball rolling, fire off an email to our friendly crew at hello@threefoxes.com.au.
We only swap things out if they’re damaged or faulty. Just show us proof of purchase and send the product back our way, and we’ll take care of the rest.
If your product turns up faulty, damaged, or not what we promised, we’ll happily sort you out with a refund, no dramas. Just send it back our way with proof of purchase. But heads up, we can’t offer refunds for fashionably late deliveries or anything arriving outside our stated delivery window.
Changed your mind? No worries, just hit us up ASAP at hello@threefoxes.com.auand we’ll do our best to hit the brakes before it goes out. For customised orders we’ll do our best to accommodate a change. But if the bottles have already been labelled, the ship’s sailed, we can’t cancel once your order’s wearing its Sunday best.
Custom Cocktails
We’ve moved all personalised and custom-label cocktails to our brand-new site, fully dedicated to customisation and gifting. DRINKLY.COM.AU
All personalised orders are now handled exclusively through our new custom site. Three Foxes will continue to focus on our award-winning aperitifs, amaros, and spirits. DRINKLY.COM.AU
We wanted to give custom cocktail gifting its own home making it easier, faster, and more fun to design your own bottles, while keeping Three Foxes focused on our distillery range. DRINKLY.COM.AU
Yes! Every personalised cocktail is still handcrafted and bottled by Three Foxes Distillery, only the ordering experience has moved. DRINKLY.COM.AU
You’ll find the same great products (and more options!) at our new custom site. Just head there to reorder. DRINKLY.COM.AU
Three Foxes discount codes won’t apply to personalised cocktails anymore, but we regularly offer promotions on the new site. DRINKLY.COM.AU
Absolutely! The new site makes it even easier to design labels for all occasions, from weddings and birthdays to corporate events. DRINKLY.COM.AU
You can click DRINKLY.COM.AU to head straight to our dedicated personalised cocktails website.
You can click DRINKLY.COM.AUto head straight to our dedicated personalised cocktails website.