CUSTOM COCKTAILS
Where have the personalised cocktail bottles gone?
We’ve moved all personalised and custom-label cocktails to our brand-new site, fully dedicated to customisation and gifting. Go to Drinkly.com.au
Why did you move personalised cocktails to a new site?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I still order personalised cocktails through Three Foxes?
We wanted to give custom cocktail gifting its own home making it easier, faster, and more fun to design your own bottles, while keeping Three Foxes focused on our distillery range. Shop now at Drinkly.com.au.
Will the quality and recipes be the same?
Yes! Every personalised cocktail is still handcrafted and bottled by Three Foxes Distillery, only the ordering experience has moved. Shop now at Drinkly.com.au.
What if I’ve ordered personalised bottles from Three Foxes before?
You’ll find the same great products (and more options!) at our new custom site. Just head there to reorder. Shop now at Drinkly.com.au.
Are custom labels still available for weddings, birthdays, and corporate gifts?
Absolutely! The new site makes it even easier to design labels for all occasions, from weddings and birthdays to corporate events. Shop now at Drinkly.com.au.
YOUR ORDER
HOW LONG WILL MY ORDER TAKE
Annoyingly vague answer...depends where you live. We find delivery takes anywhere from 2-5 business days for most metro areas. But delays can happen.
Can I pick up my order?
Sometimes we can arrange for you to swing by the distillery to pick up your order. Just give us a call before and we’ll let you know what works.
Can I cancel my order?
Maybe. Get in touch with us asap and we will see what we can do to help. But once your order has shipped it's yours.
Can I get a refund?
If your product is faulty or damaged in any way we happily offer you a refund and exchange. Get in touch with us to talk process.
SHIPPING & PURCHASING
Do you ship internationally?
Not today unfortunately. But one day we hope to reach the far corners of this beautiful world.
Do you have a cellar door?
Yes we do, currently we are open for private tastings and functions, follow us on instagram or sign up to our mailing list to find out when our next event is. @3foxesmelb
Can I cancel my order?
You’ll find our spirits and aperitivo in a few really great bars. But if you want to order any of our products for your lovely self, our website is the place to do this.
My drink is out of stock! What’s the deal?
As we are a craft distillery that only produces small batches, sometimes our products are out of stock. You can give us your email and we’ll notify you when it's back (no gross marketing we promise). On the very rare occasion we run out before being able to fulfill your order, we’ll contact you asap and let you know what your options are (wait, refund or steal someone else's order. Jokes. Stealing is bad).
What payment methods do you accept?
The usual suspects. Visa, Mastercard, Paypal, Apple Pay, After Pay and first borns.